Installation of Symantec Endpoint 14.0

Step 1: Download Symantec Endpoint Protection

If you have not received an Order Fulfillment email with your license certificate, contact Symantec Customer Support by phone for further assistance.

1. Go to FileConnect.
2. Type the serial number that you found in your Order Fulfillment email.
   The serial number is case-sensitive.
3. Click Submit Serial Number.
4. Select the appropriate version (based on language), such as Symantec Endpoint Protection 14 - International English.
5. Click the plus sign (+) next to a file name to expand the information about it. The file name that includes the phrase Full Installation contains Symantec Endpoint Protection Manager.
   For more information on the available files to download, see A guide to Endpoint Protection files on FileConnect.
6. To download the file, click the file link next to HTTPS Download.
   
7. Repeat this process for any additional files that you want to download. When you are finished, you can close the browser window.

Step 2: Install Symantec Endpoint Protection Manager

Video Walkthrough:

• How to install Symantec Endpoint Protection Manager

To install Symantec Endpoint Protection Manager 14

1. In the folder where you downloaded the Symantec Endpoint Protection installation file, double-click the file to extract all files. If you see an Open File - Security Warning prompt, click Run.
2. Type or browse to a location to extract to, and then click Extract.
3. When the extraction finishes, find and double-click Setup.exe.
4. Click Install Symantec Endpoint Protection.
5. Continue with the installation by accepting the terms in the license agreement, along with all default prompts, and then click Install.
6. On the Welcome to the Management Server Configuration Wizard panel, click Default configuration, and then click Next.
   For a customized installation, such as using a SQL Server database, click Custom configuration.
7. Fill out the required fields to create the system administrator account and email address to which Symantec Endpoint Protection Manager sends notifications, and then click Next.
   You must configure the mail server to receive notification and password reset emails from the management server. You can also enter specified mail server information, and then click Send Test Email. You must verify that you received the test email before you can continue.
8. Choose the following options, and then click Next:
   • Whether or not you want to run LiveUpdate after the installation finishes. Symantec recommends that you run LiveUpdate during installation.
   • Whether or not Symantec collects data from the clients.
   • Partner information, if it applies to your licensing situation.
   This step may take some time to finish.
9. On the Configuration completed panel, click Finish to launch Symantec Endpoint Protection Manager.
10. On the Symantec Endpoint Protection Manager logon screen, type the user name and password you created in step 7 and confirm that you can log on.
    Your user name is admin by default.

As of 14.0.1, you have the option to enroll Symantec Endpoint Protection Manager with the Symantec Endpoint Protection cloud portal. You can enroll the Symantec Endpoint Protection Manager domain any time after installation completes.

Enrolling a domain in the cloud portal from the Symantec Endpoint Protection Manager console

To install Symantec Endpoint Protection Manager 12.1

1. In the folder where you downloaded the Symantec Endpoint Protection installation file, double-click the file to extract all files. If you see an Open File - Security Warning prompt, click Run.
2. Type or browse to a location to extract to, and then click Extract.
3. When the extraction finishes, find and double-click Setup.exe.
4. Click Install Symantec Endpoint Protection.
   For 12.1.6 and earlier, you may need to next click Install Symantec Endpoint Protection Manager.
5. Continue with the installation by accepting the terms in the license agreement, along with all default prompts, and then click Install.
6. On the Welcome to the Management Server Configuration Wizard panel, click Default configuration, and then click Next.
   For a customized installation, such as using a SQL Server database, click Custom configuration.
7. Fill out the required fields to create the system administrator account and email address to which Symantec Endpoint Protection Manager sends notifications, and then click Next.
8. Configure the mail server to receive notification and password reset emails from the management server, and then click Next.
   You can also enter specified mail server information, and then click Send Test Email. You must verify that you received the test email before you can continue.
9. Choose whether or not you want to run LiveUpdate after the installation finishes and click Next.
   Symantec recommends that you run LiveUpdate during installation.
10. Choose whether or not Symantec collects data from the clients, and then click Next to begin the database creation process.
    This step may take some time to finish.
11. On the Configuration completed panel, click Finish to launch Symantec Endpoint Protection Manager.
12. On the Symantec Endpoint Protection Manager logon screen, type the user name and password you created in step 7 and confirm that you can log on.
    Your user name is admin by default.

Although you should not need a SQL Server database for an environment with 500 or fewer clients, you can review the following article for more information: Installing Symantec Endpoint Protection Manager with a custom configuration

Step 3: Activate your license and add a group

After you log on to Symantec Endpoint Protection Manager 14, the Getting Started screen appears with multiple links to common tasks. For example, you can activate your license or deploy Symantec Endpoint Protection clients.

To open this screen at any time, click Help > Getting Started Page in the top right-hand corner of Symantec Endpoint Protection Manager. For video tours of other common tasks within Symantec Endpoint Protection Manager, click Product Tour.

Note:

In Symantec Endpoint Protection Manager 12.1, the Getting Started screen is called the Welcome screen.

To activate your product license

1. In the Getting Started screen, under License Status, click Activate your product.
2. Using your serial number or the .SLF license file that your Order Fulfillment email contains, follow the prompts to install your license.

To create a group for clients

Symantec recommends that you create separate groups for desktops, laptops, and servers.

1. Symantec Endpoint Protection Manager, in the left pane, click Clients.
2. Under Clients, click My Company.
3. Under Tasks, click Add a group.
4. In the Add Group for My Company dialog box, type the group name and a description, and then click OK.
   You can then further configure the group settings, such as policy inheritance.

Step 4: Install the Symantec Endpoint Protection clients

Video Walkthrough: Deploy Symantec Endpoint Protection client software using the Client Deployment Wizard

Before you install the clients by using Symantec Endpoint Protection Manager, check the following items:

• Make sure that the computers can be accessed through the network.
• Make sure that you have administrator credentials for the computers to which you want to deploy.

For unmanaged client installations, see: Installing an unmanaged Windows client.

To install the Symantec Endpoint Protection clients

1. In Symantec Endpoint Protection Manager, in the left pane, click Clients.
2. Under Clients, select the group you created previously.
3. Under Tasks, click Install a client.
   For 12.1, under Tasks, click Add a client.
4. In the Welcome to the Client Deployment Wizard panel, click New Package Deployment, and then click Next.
5. In the Install Packages drop-down list, select the operating system that matches the operating system of the client computers.
6. Choose the following options depending on the operating system you selected in step 5:
   • Windows install package:
     • In the Install Feature Sets drop-down list, keep the default setting of Full Protection for Clients.
     • In the Install Settings drop-down list, keep the default setting of Default Standard client installation settings for Windows.
       In Symantec Endpoint Protection 12.1, keep the default setting of Default Standard-Size Installation Settings.
       These default settings require a restart. To change the restart settings, you need to add a custom client package first. After you add the client package, click Options to select the custom package.
       See Creating custom client installation packages in Endpoint Protection Manager.
     • Choose whether to include virus definitions next to Content Options, and then click Next.
   • Mac install package:
     Keep the default setting for Upgrade settings, and then click Next.
   • Linux install package:
     Click Next. Linux packages are limited to the Web Link and Email or Save Package deployment method.
     Installing the Symantec Endpoint Protection client for Linux
7. Click Remote Push, and then click Next.
8. On the Browse Network tab, browse to your workgroup or domain and select the computers you want to push the Symantec Endpoint Protection client to. After you select the computers, click the >> option to add them to the right pane.
9. After you add the desired computers, click Next.
10. Click Send to initiate the process.
    After the push installation has finished, you see a Deployment Summary window with the results of the push.
11. Click Next, and then click Finish to exit the wizard.
    This window indicates that the install files were successfully copied.
12. To confirm that the client was successfully installed, check that the client exists in the client group that you added in the Clients pane.
    Checking whether the client is connected to the management server and is protected

Step 5: Check that the latest definitions are installed

To check that the latest definitions are installed

1. In Symantec Endpoint Protection Manager, in the left pane, click Home.
2. In the Endpoint Status box, under Windows Definitions, compare the dates for Latest on Manager and Latest from Symantec.
   
3. If the dates do not match, click Help > Getting Started Page, click Run LiveUpdate now, and then click Download.
   In 12.1.x, click the Common Tasks drop-down list, click Run LiveUpdate, and then click Download.

Step 6: Check the database backup settings

To check the database backup settings

1. In Symantec Endpoint Protection Manager, in the left pane, click Admin > Servers.
2. Under Servers, click Local Site (My Site) > localhost.
3. Under Tasks, click Edit Database Properties.
4. On the Backup Settings tab, make any necessary adjustments and then click OK.
   By default, a backup is saved once a week.